An accident resulting in a complete write off was made a lot easier to resolve by the * EXCELLENT TEAM* at ALBI VOLVO STE-AGATHE
On December 28, 2024,
An unfortunate accident following on an icy day resulted in wrecking my Volvo XC40 Twin Ultimate 2024.
Finally, on January 10, Desjardins insurance told me that the car was a total loss.
So my meeting with Mr. Michel Wasfi, General Manager of Albi Volvo Ste-Agathe resulted in him taking charge of my file, and he told us Mr. Lachance/Ms MacDonald don't worry about it, I won't let go of the file as long as you're not 100% satisfied.
Well believe me Michel Wasfi is not just a general manager, he is an EXCEPTIONAL PERSON true to his word, AUTHENTIC, he is a PERSEVERANT, and BOLD AS NEEDED to resolve the issue.
A WARRIOR who never gives up, as long as the goal is not achieved. I love this kind of person in a winning team.
He even had the audacity to send his sales manager Mathieu, a Friday afternoon dressed in steel boots, safety glasses plus a reflective bib and a helmet to the Port of Montreal to pick up my new Volvo EX40 Ultra Twin Sand Dune 2025 and to bring it back to Ste-Agathe-des-Monts so that I am eligible for the last day of the $4,000 provincial grant which was ending on the same day, Friday, January 31, 2025.
For all this I would like to thank all his *TEAM OF EXCELLENCE* who worked with HEART AND SOUL to carry out this mission including:
Michel Wasfi General Manager
Mathieu Sales Manager and Driver
Miss Odrey Derome in financial services
Without them, this subsidy could never have been applied to this new acquisition.
For this and their exceptional personalities I recommend WITHOUT HESITATION this *TEAM OF EXCELLENCE *
ALBI VOLVO STE-AGATHE
A customer satisfied at 110%
Louise MacDonald and Gerald Lachance
Welcome to ALBI Volvo Ste-Agathe
The story of ALBI Volvo Ste-Agathe is one of unwavering commitment to customer service. After all, a car dealership has only its approach to customer experience and offering value to stand out. Our new and pre-owned vehicles may offer exceptional quality, but we're not the only ones to have them in stock. We must therefore make sure we put customer satisfaction first in order to stand out.
That's how we have been able to grow and differentiate ourselves from our competition over the years. At ALBI Volvo Ste-Agathe, our commitment to serving customers with dedication begins with our team. Everyone you meet at ALBI Volvo Ste-Agathe knows that without you, the customer, we would not be in business. That's why they don’t take your needs lightly.
Come meet us today to discover a team and an experience that goes beyond your expectations, whether for the purchase or maintenance of a vehicle.
An Exceptional Experience for Volvo Owners
At ALBI Volvo Ste-Agathe, we try to differentiate ourselves by offering our clients a top-of-the-line experience at every visit. When you become a Volvo owner, you'll get the best after-sales service in town. Our technical advisors know Volvo vehicles by heart and your satisfaction is important to them. Moreover, our technicians are trained by the manufacturer to ensure the quality of their work.
After-sales service at ALBI Volvo Ste-Agathe will always be there for you to preserve the qualities you love about your Volvo. We also have many other services to offer, such as detailing and a comprehensive parts and accessories department. Come meet us today or use our website to book your appointment.
Your New Car Awaits at ALBI Volvo Ste-Agathe
If you are looking for a new Volvo vehicle, come meet us today. We have a complete collection of new S60 and S90 models to offer you as well as the V60 and V90 wagons. We also have a large selection of new XC40, XC60, and XC90 SUVs.
ALBI Volvo Ste-Agathe also offers its customers several Volvo Certified Pre-Owned models. No matter what type of vehicle you are looking for or your budget, we can help you today. Contact us to make an appointment with our sales team.

What They Say About Us
Find out what sets ALBI Volvo Ste-Agathe apart from other dealerships. We pride ourselves on offering you the best, most satisfying services in Sainte-Agathe-des-Monts!